Maintaining the highest levels of quality control is integral to our business.

Every device we sell goes through the following rigorous checklist to ensure it meets these standards:

CONNECTIVITY & ACTIVATION

• Device charges and connects to iTunes (if 'iDevice')
  
• Insert SIM and confirm activation and cellular functionality (if cellular device)
• Connect to WiFi
• Connect to Bluetooth
• Check software version and update to latest if required

COSMETICS

• Rub down with cleaning fluid
• Check screen free of scratches
• Check bezel for nicks and pitting
• Check back-housing for scuffs and marks
• Check water damage indicators not tripped

• Volume buttons both working and good response time
• External speaker fully functional
• Headphone connection working and clear of debris
• Mute button fully functional
• Home button functional and responsive
• Flash light fully functional
• Front and rear cameras functional and lenses free of scratches
• External microphone functional
• Mute button fully functional and clear of debris
• Lock button functional and responsive

• Charge device to 100%
• Unplug device and leave for 24 hours
• Check battery and usage levels after 24 for normal battery reduction

• Grade device for sale
• Recharge battery to 100%
• Perform full factory re-set
• Unplug and power down
• Polish and pack for sale and shipping