1. OUR DEVICES ARE CERTIFIED JUST LIKE NEW
Every device has been thoroughly tested for cosmetics (how it looks) and internal and external functionality using our 28 point checklist. If there are any blemishes we sell these products separately at a marked down rate. So if you're purchasing from our main product line you'll always receive a device we think is virtually indistinguishable from new. And to back this up we offer a 30 day 'no questions asked' return period...
2. OUR DEVICES ARE BACKED WITH A 30 DAY RETURN PERIOD AND 12 MONTH WARRANTY*
If you're not 100% happy with your device we'll take it back in the first 30 days, no reason required. We only ask that the device be returned in the same condition it was sent, in its box with the accessories supplied. So if you have any intention to return it please keep hold of the box and use the case and screen protector where provided to ensure it stays in top condition. On top of this we provide a 12 month warranty* for all hardware issues. This excludes water and physical damage so please be careful with the phone. *Unless stated otherwise
3. YOU GET FANTASTIC AFTER-SALES SUPPORT INCLUDING 5 FREE CHARGERS, CABLES AND HEADPHONES FOR A YEAR
We want you to have the best experience possible and this means helping you out with all things device related after the sale has been completed. You can call, email, text or tweet us at anytime and we will endeavor to resolve or answer any questions you have. We know how hard it is to keep track of chargers and cables sometimes, so if you misplace or have any issues with your cable, charger or headphones just let us know and we'll send you out a replacement asap; up to 5 of each for the year following your purchase.
4. AND THE BEST PART - YOU GET ALL OF THIS FOR UP TO 40% CHEAPER THAN A BRAND NEW DEVICE
This means you get an as-new experience while saving potentially hundreds of dollars compared with buying new. This enables you to do pretty cool things like go on month to month contract with your mobile network provider with the phone you want, without being locked into lengthy term contracts and for less than what you'd pay if you bought new and signed up for a 24 month contract. So you stay free to move to the best deal for you at any time.